Shannon's Journal Discussion Thread, Vol. 5

[GreekGod22]

Any why logging in the forum does not work from mobile(could not log neither when I had an Android, neither now when i have an iPhone)?

[Z-Man]

Hey Shannon, I still didn’t receive a activation email. I sent a message thru new store and haven’t received any reply.

Yes, it wasn't there too. I only got the email that the store was opened.

[fab10]

I've been getting a fair few emails, so keep in mind that sending multiple emails and messages within a few hours of each other doesn't help get it done any faster, other than adding to frustration. I've done a few more now and will do more tomorrow. Though I know i'll wake up to many more, so there may be a bit of a delay for a bit until it's all sorted out.

And email is best as they are all in one place, pm I can forget sometimes as it doesn't stay on the screen after reading.

I hate to be the one @Benjamin, but I was the very first one to send you an email yesterday (minutes after the store opened), reporting a rather serious issue (basically 95% of my purchase disappeared.)

I have not to heard from you yet. I just want to make sure you are aware of my problem. Account: m**** at fab****…

[TouchyCat]

Congrats for the new shop! 

Anyway, @Shannon and @Benjamin I bought a sub before the new store is implemented and my PayPal already deducted but when I activated the account on the new store the sub is not there. 

It as if I never made the transaction. Please help ?

[Shannon]

Just wanted to give you guys a heads up:

Ultimate Monetary Success v2 Stage 1 is showing as $89.95 streaming instead of $34.95

Yes I could affirm.

I have corrected that.  I thought it was corrected last night when I told Ben that anything other than $34.95 for a 5.75G sub subscription was in error, but I guess he was busy doing something else at the time.

[Shannon]

Woman Magnet stage 1-3 & 7 available to stream. Stage 4 & 5 buy only. Stage 6 nowhere to be found.

Life tune up stage 1-6 available to stream. Stage 7 nowhere to be found.

Why no split stage of BASE and Stop Smoking and Breast Reduction?

BIAtBW 4G nowhere to be found.

Iirc staged subs are purchase only.

Just in case it's a bug.

Hope it helps.

One more to add regarding new store account:

I lost all my download, just checked it now, I could only access the last item I bought, it's UMS v2.

Can't found the download page of my USLM v4.2, AoL, and OF v3.

The only remain there are the payment history.

Stage 7 of LTUv6 was previously only available in the 6 Stage set at once, IIRC.  I'll look into adding it.

No split stage for BASE and Stop Smoking and Breast Reduction because we didn't have time before the store opened.  There's a lot left to do yet to make everything exactly the way it needs to be, but I need to take some time off to rest, and we had to make the 3rd deadline no matter what, since the first two were missed.  Staged subs that are currently purchase only will be converted when I get a chance.

Some of the titles previously available have been discontinued.  The stage sets that were previously available in 2 or 3 stages at a time are going to be split up into single stage options in the future, but we did not have time to do that before the store opened.  For the missing downloads, please contact Ben through the email of the store and he will help you re-create your previous purchases and access.  Thank you for the feedback.

[Shannon]

Any why logging in the forum does not work from mobile(could not log neither when I had an Android, neither now when i have an iPhone)?

Personally, no.  Steve will be along shortly to answer this and or make note of it to help us correct it.  My apologies for the inconvenience.

[Shannon]

Hey Shannon, I still didn’t receive a activation email. I sent a message thru new store and haven’t received any reply.

We have had a lot of issues that suddenly made themselves known when we opened the store.  Ben has a lot of emails to work through and issues to take care of, so please bear with us.  I'm looking for a way to send activation emails on a one by one basis, but if that is not possible I will have to re-send all 8,000+.  I'd rather not do that because it's just cluttering up a lot of people's email boxes, but we will figure out a solution somehow.

[Shannon]

Ok bug report time on the new store.

I just bought a copy of UMS set $400, using my master credit card, the shop default payment method can't read my credit card as master, instead it's read as visa and decline my order. So in my opinion, we still need paypal, that's the payment method I use all this time, and the current payment I'm using for purchasing UMS set $400.

BUT, the process was instant, I receive the download link right away, this one is one step improvement and I love it.

Thanks for your hard work, IML team.

The type of the card is identified in one of the blocks of numbers. It seems likely That you may have typed in something you didn't intend to. We have tested the payment processors and had no issues. If it happens again let us know. But for now we have multiple payment options for a reason! Glad you're enjoying it.

Yes, I tried it thrice and all result in the same. My master card read as visa and payment declined. I also use the same credit card through paypal payment and no issue.

That certainly is interesting, then.  I'll have to see if there is anything Steve can do to help with that.  Thank you for reporting that.  My apologies for the inconvenience.

[Shannon]

Just wanted to congratulate you on the new store, it looks great!

Thank you.  It doesn't look exactly the way I wanted just yet, but we are getting there.

[Shannon]

Just wanted to congratulate you on the new store, it looks great!

Yeah it's design looks so gooooood i even saw older programmes that i didn't know even existed 

Thank you.  I went through the entire list of programs and decided which ones would be active and wich would be de-activated based on a variety of factors.  Some of them that had not been active before got turned on, and some that had been got turned off.

[Shannon]

ok, @Shannon @Steve_ ...

First of all on the downloads page, I am for sure missing the last product I bought, and I am not sure about other products I will need to check with my archive which is on another pc.

Second thing.... I personally do not like the download page.
I understand that the site now is "smartphone friendly", and understand why all that make up but...
Everything is sorted alphabetically, instead chronologically.
It is confusing to find anything there, the product pictures use too much space.
Download section was better before with just product names, without pictures, sorted chronologically.
But that is just my opinion, not of the majority of users.

Third ting is when the last LTU multistage came out, you wrote that if we buy the first stage in presale, the price will be locked for all stages to 114$ until we who buyed in presale buy them all.

So, my question is.... is that statement still valid, and if it is not, what happened that you gave up your word you gave to us all?

Btw the opening  of the store in the end of the month, prices tomorrow go up...what about us that get the pay check once per month around the 10-th?

I'll have Ben and Steve see what they can do about the issues you're experiencing, but you will need to email Ben on the back end out the missing order history if you haven't already.  He's got a lot of emails to sort through, so please only send one, and be patient.

As to the price of LTU, thank you for reminding me.  It is valid, but we have to find a balance.  The idea is to give everyone an opportunity to pay the original price for the set.  At the same time, I can't leave the original price in play forever.  What stages do you have left to buy?

Setting the prices to go up tomorrow was not my desire.  I was going to have the store open in April, and have then go up then.  Then things went haywire and the new date set was August 17th, and that was missed.  August 23rd was the best we could do.

I unfortunately haven't had complete control of everything influencing our decisions, or things would have been a lot different.  I have no control over when my customers get paid.  So that I cannot do much about, unfortunately.  No matter what I do, someone will have something be less than perfect for them, so the best I can do is what I did.

[Z-Man]

Hey Shannon, I still didn’t receive a activation email. I sent a message thru new store and haven’t received any reply.

We have had a lot of issues that suddenly made themselves known when we opened the store.  Ben has a lot of emails to work through and issues to take care of, so please bear with us.  I'm looking for a way to send activation emails on a one by one basis, but if that is not possible I will have to re-send all 8,000+.  I'd rather not do that because it's just cluttering up a lot of people's email boxes, but we will figure out a solution somehow.

Okay Shannon I will be patient. I saw on your new store that umsv2 to stream is $89.95 and the other $34.95. Is that a typo? 
I also don't want to miss your prices now. Hope they will last a little longer since its new and reopen along with email issues.

[Shannon]

Thank you guys, I have access to the store now. I bought all stages of UMS. Expecting a new kid any day now so the focus is very much a build up of freedom over time.

Just one thing to note on the downloads page for me - it's much better than previously, but on my samsung galaxy I can't see the full name of what I'm downloading, so I just have to take a guess and hope I'm downloading stage 1 trickling for example.  Might be good if the hyper link names were shorter or it was better mobile optimised so you can see which file you're downloading from the phone.

Thanks again guys and well done on the new store.

Thank you.  We will see if we can improve the issue you report.  Appreciate the heads up.