08-23-2021, 04:48 PM
(08-23-2021, 04:44 PM)User_000 Wrote:(08-23-2021, 04:19 PM)Shannon Wrote:(08-23-2021, 03:57 PM)ncbeareatingman Wrote: OMG!!! I Just went to my account. it looks like a skeleton. more than half my download files are missing.
DRS , OFv1. E2,ect.... UMSv2,says I purchased it which I did but there are No longer any links. gone.
I am seriously hoping that the rest of it WILL indeed be filled out in time.
I had files in there all the way back to 2010..... my download links.....
I take it all of this is forthcoming with time????
Seriously concerned.
I hope all is not lost.
We did encounter some issues in the database transfer that left us unable to recover some pieces of data. This should be a VERY unusual thing, and the vast majority of people should not have any issues. We will be glad to work with you to recreate whatever is missing and fix the issues. You won't lose anything.
In my case there is nothing, not a single download and only four orders in order history, I already send it through Contact us along with the email of my account.
My apologies for the issues. Apparently there were parts of the database that were damaged, and we couldn't even recover them by hiring an expert to work on it.
Subliminal Audio Specialist & Administrator
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!