Ivaylo's BASE 2.0 Journal

[Shannon]

There is a difference between being bossy and being firm. Lead with confidence, self assurance and assertiveness. State the facts. This does not work for me. This is the issue. I need this instead. You can do it without being a jerk, but sometimes being bossy is what gets the job done. You're worried that someone might not like you still. That does not get business success accomplished when you're working with people who are doing a job for you. Be reasonable, be understanding, be polite... but also be firm, clear in communicating what you need and want, and factually to the point with confidence and without worrying what they think of your assertiveness. The end goal is success, not letting others drag you down as they take advantage of you and waste their time and yours. Perfectionism has to be balanced with getting bills paid.

In all this, you need to be able to find that balance between nice/understanding/polite and assertive/firm/direct/motivational. The leadership aspects don't come in right away because there are other things that must be installed first and that those things must be built upon. But you can work on them before you get there from the sub.