08-26-2021, 07:47 AM
I'm getting closer to fixing the missing orders problem. Part of it has to do with product SKU's being mismatched from the original import from the old store. Basically your orders exist, and it says you bought XYZ, but the SKU in our system is ABC, therefore our system isnt able to show it in your portal. I think I fixed some products, but there is a bit more to it than that and i'm still investigating. Please PM me your email and which products are missing. Cheers
