I greatly appreciate the offers of help, guys. It's good to know the community cares. I'm not sure that the issue is really something that would be worth bothering you guys with. Basically we did the product transfer months ago when we were expecting to open the store back in April. And all sorts of problems, delays and issues later, and have released four or five programs since then. Now we have to add those programs to the product database.
The issue isn't so much with adding them; that's relatively straight forward. The issue is with understanding how the service we use for hosing the download links is doing things and getting the subscriptions to work properly. So the real issue is understanding how we need to do things to add new products. That's being worked on as we speak by Steve and Michael.
New stuff is confusing, but man, the way some of this on the back end is set up between these two services (hosting download links when we use off-site existing storage elsewhere and the subscription services) is VERY confusing. Obviously designed by engineers, lol. We are working on creating a step by step how to guide for me and Ben to use for the future. Everything else has been figured out. So that's the "out of sync" issue, but it's not really a database issue at this point.
I'm confident we will have this figured out shortly, and then everything will be fine. But I will keep you guys in mind should there come a day when we need help in the future. I like the idea of community members working with us.
The issue isn't so much with adding them; that's relatively straight forward. The issue is with understanding how the service we use for hosing the download links is doing things and getting the subscriptions to work properly. So the real issue is understanding how we need to do things to add new products. That's being worked on as we speak by Steve and Michael.
New stuff is confusing, but man, the way some of this on the back end is set up between these two services (hosting download links when we use off-site existing storage elsewhere and the subscription services) is VERY confusing. Obviously designed by engineers, lol. We are working on creating a step by step how to guide for me and Ben to use for the future. Everything else has been figured out. So that's the "out of sync" issue, but it's not really a database issue at this point.
I'm confident we will have this figured out shortly, and then everything will be fine. But I will keep you guys in mind should there come a day when we need help in the future. I like the idea of community members working with us.
Subliminal Audio Specialist & Administrator
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!
