12-22-2020, 01:42 PM
(12-22-2020, 06:29 AM)Shannon Wrote:(12-21-2020, 04:29 PM)lano1106 Wrote:(12-21-2020, 02:37 PM)Benjamin Wrote: I'm not there at every single hour of the day to continually check the emails, and having a look it was night, not mid day. I check orders and email in the morning and complete them. The issue here is that you brought version 1 not version 2.
That email address goes to the same place as the gmail one. I'll sort it out now.
If anyone else brought V1 accidentally let me know, I had meant to hide V1 but forgot to.
thx. I got your email and I should be all good to start using V2 tonight.
I don't want drag this topic any longer since all is good and I got the desired happy ending but concerning me having purchased V1. Here is what I can tell and do remember.
Yes, I admit, from the product name you couldn't tell that it was indeed V2. However, the OF v1 sales page description text did refer to it as version 2. I diligently took the time to read carefully the description to be sure that I was buying the right thing.
2 details that I do remember is that the v1 product description was refering to version 2 and was mentioning FRM 4.9. This is how I got misled to purchase the wrong thing...
I'm not sure how this happened still, because OF v1 was taken down days before v2 was published, as far as I know. Plus, the title of the page clearly states that v2 is v2, and the description is plastered everywhere with "OF 5.75.5G v2". Plus I don't think anyone else had this issue.
I had forgot to take V1 down, but i'm not sure what you were reading, because I checked the page and it doesn't mention V2 at all, it does mention FRM 4.9 which it has all along because that was in V1. Plus the V2 page clearly says V2, and Shannon posted the link to it here.
It's unfair though to say that we somehow 'misled' you to purchase the wrong program, especially since I changed it over to V2 for you.
