10-21-2012, 07:27 PM
I think Ben is onto something with that: If you push a building over too far, it falls over. Likewise with our internal structures. I think Shannon wants to push us off balance in one direction, then another, and another, until at the end we're re-balanced with all the rust chipped off. If we were pushed too far off balance, there's potential that some customers could be pushed too far off balance to recover from within the boundaries of a product designed for everyone.
Fear is a liar.
There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self. -- Ernest Hemingway
There is nothing noble in being superior to your fellow man; true nobility is being superior to your former self. -- Ernest Hemingway