04-06-2018, 02:13 PM
(04-05-2018, 07:54 PM)Benjamin Wrote: For anyone whos unaware obviously creating a second account when banned for good reason will just get you banned again.
Hmmm, but how will they get customer support if they are banned? Banned people seem to still be buying products.
It would be nice you allowed a way for them to have support, maybe a forum area called Prison, or something like that Where they can message with their normal, banned account, but only admins can reply.
@Cyanide would that be possible to do? Maybe you don't even allow them to login right now, so I'm aware it could be a lot of work to do, unless some plugin by chance does something similar to that.
But it feels a bit sad if they have absolutely no way to make up for what they did, and unfair if they cannot get customer support, even they are still buying new products.
UMS