Shannon's Journal Discussion Thread, Vol. 8

[Shannon]

So the site issue was a temporary shopify issue. It's back to normal now.

Hey Ben and Shannon, I can access my old purchases now but I still can't access my X4A 1511 subscription. Not sure if this is affecting anyone else but it's definitely happening to me.

Alright, so before we go any further, please try the following potential solutions, in order:

1. Try to access it on a completely different device, with a different operating system, if possible.
2. Try accessing it through a different browser.
3. Try accessing it after doing a hard cache clearing.
4. Try accessing it after restarting your device.

If you are still having an issue at that point, we have a pretty good indication that there's something wrong that does not involve your particular device only.  Let us know how that goes.  Sorry for the inconvenience, K-train.