01-19-2019, 07:26 PM
I was working for my college as computer repair because I was better at it than the actual IT guys, and they hired me to do that and run the computer lab. Then I got hired away from the college by my database management professor, who had his own IT business.
Some days, I worked as a bench monkey, back room, building and repairing computers. Sometimes I was installing operating systems, software or doing virus/malware removal. Some days I was out on the road doing on-site repairs. Some days I was doing phone tech support for his customers.
On the days I did phone tech support, we got a lot of older people calling in very confused. One time I actually had a little old lady, sounded sweet as can be, completely upset that her "coffee holder" (CD drive tray) broke. Just like the meme. No joke.
One time, had a guy call in and ask why he couldn't eject his 3.5" floppy from his drive. We couldn't figure out what was wrong, went to his house. He had inserted it into his CD drive.
One time, we had someone's kid "hide" a piece of cheese they didn't want to eat in the CD drive and close it. Parents ran the machine hot, apparently, and the cheese melted all over the insides.
There was a guy who couldn't figure out why his computer was unable to turn on. He didn't have it plugged in.
There was a guy who called in and asked why his computer made it smell like smoke whenever it was on. We got there and found that he had ordered it from Canada, and apparently whoever opened it up in customs didn't bother to remove the packing peanuts that fell in before hastily closing it. He was damned lucky it never caught fire and burned his house down.
There was a guy who's computer would freeze every few minutes, who turned out to have had the same computer for years and never cleaned it. The dust was so thick it was overheating and the motherboard and CPU fan were caked.
Had a woman call in and ask me if it was okay to turn on the monitor. ("TV thingy") I assured her it was, and asked why she wanted to know. She told me that it wouldn't turn on, and she was afraid that she had forgotten to pay for the warranty, and thought that "they" had turned it off remotely because she hadn't. (Warranty, of course, had nothing to do with it - it was, as usual, simply unplugged.)
There was a guy who called in frantic because he had saved his mid term on a floppy disk, but was unable to see it on the magnetic media, and was terrified that it had not been written, when he was at college and had to turn it in in 15 minutes.
I could go on, but you get the idea. IT deals with a lot of very ridiculous crap.
Some days, I worked as a bench monkey, back room, building and repairing computers. Sometimes I was installing operating systems, software or doing virus/malware removal. Some days I was out on the road doing on-site repairs. Some days I was doing phone tech support for his customers.
On the days I did phone tech support, we got a lot of older people calling in very confused. One time I actually had a little old lady, sounded sweet as can be, completely upset that her "coffee holder" (CD drive tray) broke. Just like the meme. No joke.
One time, had a guy call in and ask why he couldn't eject his 3.5" floppy from his drive. We couldn't figure out what was wrong, went to his house. He had inserted it into his CD drive.
One time, we had someone's kid "hide" a piece of cheese they didn't want to eat in the CD drive and close it. Parents ran the machine hot, apparently, and the cheese melted all over the insides.
There was a guy who couldn't figure out why his computer was unable to turn on. He didn't have it plugged in.
There was a guy who called in and asked why his computer made it smell like smoke whenever it was on. We got there and found that he had ordered it from Canada, and apparently whoever opened it up in customs didn't bother to remove the packing peanuts that fell in before hastily closing it. He was damned lucky it never caught fire and burned his house down.
There was a guy who's computer would freeze every few minutes, who turned out to have had the same computer for years and never cleaned it. The dust was so thick it was overheating and the motherboard and CPU fan were caked.
Had a woman call in and ask me if it was okay to turn on the monitor. ("TV thingy") I assured her it was, and asked why she wanted to know. She told me that it wouldn't turn on, and she was afraid that she had forgotten to pay for the warranty, and thought that "they" had turned it off remotely because she hadn't. (Warranty, of course, had nothing to do with it - it was, as usual, simply unplugged.)
There was a guy who called in frantic because he had saved his mid term on a floppy disk, but was unable to see it on the magnetic media, and was terrified that it had not been written, when he was at college and had to turn it in in 15 minutes.
I could go on, but you get the idea. IT deals with a lot of very ridiculous crap.
Subliminal Audio Specialist & Administrator
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!
