USLM3- The Journey to Success

[mat422]

I always remember the old stories of stupid people ringing IT and saying their cup holder broke.

Is that actually something that happens? Are people actually that dumb? Or is it an urban myth. Though I guess cd drives are on their way out, they're still useful so I have one.

Lol oh the irony, I had a whole response typed up and my phone glitched out and I lost it all.

To answer your question, I have never received something that dumb. Although I've heard plenty of stories. Anything is possible.

But for me that's not the part that gets to me. It's really the fact that IT gets dumped on A LOT. It's almost like personal responsibility goes out the window. If someone accidentally deletes something important and it can't be recovered, it's ITs fault because they should have been able to recover it and that's what we pay them for. Nevermind the fact that we've got a 1001 different things going on, fixing back end shit that nobody even sees. So it's basically like if you threw something you needed in the trash accidentally and the garbage truck took it. You wouldn't blame the garbage company for doing their job, you wouldn't call them up and tell them they need to find it. You'd say "oh shit that was dumb of me, better not do that again. Maybe if I call they can help me out, but this was my fault". And yet that's what happens in IT. A function that worked perfectly was misused by a user and IT is at fault.

I've only been in this a year. Shannon's probably got some better examples. But in a year I've gotten very worn down. And I honestly believe that it's not just words pointed at you. It's directed energy, IT can be like a lightning rod for negativity. Part of the reason auric shielding saved my ass back when I was on dmsi. When chaos erupts people might as well be throwing daggers at me.