01-31-2017, 11:23 AM
And to your point about sales and showing the customer you care, that is exactly right! The customer wants to know you care about THEM but if they think all you care about is whether they buy or product or not, they're outta there. That is outcome dependence vs independence. Process orientation vs result orientation. Further proving my point
![Wink Wink](https://subliminal-talk.com/images/smilies/wink.gif)
Turning super saiyan.