Shannon's Journal Discussion

[Shannon]

Having a hard time narrowing the goal scripting down below three options.

Naive question inbound: Can't you just try each of them?

Well, that is an option... I could build all three, and it would cost me at least 72 hours of work to do so. Then I would have three valid products to offer: "Soft", "Medium" and "Hard". (Referring to the women who would respond to each.)

Then I could make them all available in the store, and give a description of what each is good for. Then you could choose for yourself.

But, this would inevitably lead to someone trying to take advantage of the refund policy by trying to "return" one and get another, or "trade in". Not good.

The options I have in response to that are, offer no refund at all, or make it a bundle pack, at triple the cost.

If I offer no refund, then I lose a lot of sales. If I do the triple pack, then someone's going to use it wrong, screw up their results and then ask for a refund.

So... I think I'll pass. You guys will get the single option that works best overall.