Login issues for streaming

[HD87]

@Shannon i am havjng login issues and its not letting me access my audios, i have tried resetting the password but still its not working, everytime i try to log in all it does is just takes me back to the login page again without any errors, can you check please

[Shannon]

@Shannon i am havjng login issues and its not letting me access my audios, i have tried resetting the password but still its not working, everytime i try to log in all it does is just takes me back to the login page again without any errors, can you check please

I'll pass this along.  Mostly this is going to be out of our hands, but Steve may be able to help, and if not I'll see what the service provider can find.  I apologize for this inconvenience, and we will give you a pro-rated refund for the days your access was interrupted.  

Is this happening on more than one subscription?  

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