02-08-2014, 07:20 PM
It does, but education is a big part of what makes this whole thing work. We take the time to educate our customers, which is a big part of why we have a forum and a FAQ. In this field, educated customers are very, very important for us. So we try to put everything in the FAQ but it's hard to get everything. And we tend to answer the same question a lot on the forum, as well. I don't usually answer questions in my journal, though, I answer them wherever they are asked.
