01-04-2013, 05:46 PM
(01-04-2013, 05:33 PM)Shannon Wrote: You use the program according to the instructions. If you don't get the results you want, ask for a refund. There's no way I can know whether or not you actually did use it right, aside from to know that if you ask for a refund, you are doing so in an amount of time that indicates that you could have used it properly. We appreciate honesty when people use our refund policy for this reason, and of course we issue refunds when the policy is followed and there is a request. Sadly, we also have people trying to blatantly take advantage of us by doing things like buying ten programs, and then a few days later asking for a refund.
Under those circumstances, a refund will not be issued, because that does not allow for sufficient time for even one program to have been used properly according to the instructions, and so claiming "it didn't work" is obviously at best simply foolish. That's why I advise that until you are familiar with my programs and how well they work for you, you don't try to buy too many. Once you know they work for you, great. But while I want to make sure my customers get their money back if something genuinely did not work for them, I also do not care to be taken advantage of.
So if you get that program, and use it according to the instructions, and you're not convinced, just request a refund after that point.
Quote:Sadly, we also have people trying to blatantly take advantage of us by doing things like buying ten programs, and then a few days later asking for a refund.And keep copies I suppose,pretty mean and stupid too
Quote:You use the program according to the instructions. If you don't get the results you want, ask for a refund.
That is fair enough. In your thread about copy protection you said there was some educational suggestions too. I would not feel comfortable unless i knew what they were