04-05-2024, 11:40 PM
After thinking about it a bit the way you're describing it is confusing.
You don't need to add money to your account, it simply takes it from your bank/card, not adding it to the account first then purchasing something.. and then it's even more confusing you say you have to use another service to add money to your account when it just is meant to take from your bank or card directly.
Also i've never had to use 2 factor authentication, that isn't something that is forced.. so you must have turned it on at some stage.
If you're not able to add money to your account or use your card at all then it sounds like an issue from paypals side so as Steve said you'd have to contact them.
You don't need to add money to your account, it simply takes it from your bank/card, not adding it to the account first then purchasing something.. and then it's even more confusing you say you have to use another service to add money to your account when it just is meant to take from your bank or card directly.
Also i've never had to use 2 factor authentication, that isn't something that is forced.. so you must have turned it on at some stage.
If you're not able to add money to your account or use your card at all then it sounds like an issue from paypals side so as Steve said you'd have to contact them.