Download Problems

[Andrew]

Thanks for all the help and Support Shannon. I hope these issues be resolved asap.

Losing the progress bar was due to after implementation of Cloudfare, .htaccess was set to SetOutputFilter DEFLATE -PHP as well as other types which it shouldn't have as they never specified that on their services. I've since disabled it and the progress bar is back. Unfortunately I did not see this as I was leaving.

The download limits is somewhat of a mystery and probably bad coding on part of our store engine. I've applied some patches, but certain browsers (IE) seem to send multiple requests to the point where some users are experiencing getting blocked the first time they try to download it. Download accelerators also trip this switch.

I will talk to Shannon about either raising limits, or eliminating them and going back to expirations. Hopefully as we switch to Amazon S3 this will not be an issue.

As far as downloads disconnecting-if anyone experiences this again more than once let me know as I'm currently not able to replicate the issue. I will try limiting my download speed so that I can test downloads over longer periods of time and see if I get a disconnect.