03-17-2020, 09:31 AM
We are neither interested in being scammed or taking advantage of you all. The reason I did not enshrine a "no refunds on upgrade" rule in the refund policy is that when I thought about it, it isn't that simple. What seems most reasonable to me is something like this: for any copy of a program purchased X number of weeks before the upgrade, you can apply Y amount of the purchase price of the old version to a discount for the upgrade.
I don't know if we can do multiple options with or without refund option, but I would rather not have no refund option. I'm thinking 2-4 weeks before the release of the new program, and the discount would be the price of the older version, or maybe 90 or 80% of it. The middle ground would be 3 weeks, and 90% of the older program's price as the upgrade discount. Thoughts?
I don't know if we can do multiple options with or without refund option, but I would rather not have no refund option. I'm thinking 2-4 weeks before the release of the new program, and the discount would be the price of the older version, or maybe 90 or 80% of it. The middle ground would be 3 weeks, and 90% of the older program's price as the upgrade discount. Thoughts?
Subliminal Audio Specialist & Administrator
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!
The scientist has a question to find an answer for. The pseudo-scientist has an answer to find a question for. ~ "Failure is the path of least persistence." - Chinese Fortune Cookie ~ Logic left. Emotion right. But thinking, straight ahead. ~ Sperate supra omnia in valorem. (The value of trust is above all else.) ~ Meowsomeness!
