12-13-2018, 05:22 AM
Hi @Shannon
Sorry for bringing this up the forum, but I'm up on my toes since Monday trying to solve this through email with Ben to no avail.
Iv'e purchased AM6 in the sale for $90 which I have no plans running, but naively thought was a great bargain to save up 50% on the upcoming AM7 - which obviously is not the case.
I haven't downloaded any of the files and told Ben he can verify this, to which he replied to check the refund policy. I checked and there's nothing mentioning about not downloading the files, so I wrote to him about this 24 hours ago and to consult you about the situation to which I haven't received any reply. I'm not even sure why there's a problem when no single file has been downloaded!
Sorry for bringing this up the forum, but I'm up on my toes since Monday trying to solve this through email with Ben to no avail.
Iv'e purchased AM6 in the sale for $90 which I have no plans running, but naively thought was a great bargain to save up 50% on the upcoming AM7 - which obviously is not the case.
I haven't downloaded any of the files and told Ben he can verify this, to which he replied to check the refund policy. I checked and there's nothing mentioning about not downloading the files, so I wrote to him about this 24 hours ago and to consult you about the situation to which I haven't received any reply. I'm not even sure why there's a problem when no single file has been downloaded!
